How to find driver at airport?
Few minutes after landing in Vienna, You will receive a call from our representative who will coordinate pickup with Your driver.
Its very important to have working telephone when You arrive in Vienna and we strongly advise You to turn it on few minutes after landing.
Note: To be able to use Your phone abroad You need to turn roaming on.
If You dont have roming on Your phone or You want to cut cost You can Skype us at Vienna.Airport.Cab or call us at WhatsApp, Viber or even send iMessage as wireless access to the Internet is available for Free in all waiting areas inside Vienna Airport.
Passengers usually need 15-25 min. to collect their luggage, we are aware of that and we do not charge You for first 45 minutes of waiting time.
If its not Your fault -, like lost luggage, the problem with passport control we never charge extra.
I can't see my driver. What should I do?
In case You can not find Your driver, please do not go around airport looking for him.
Instead call us soon as possible at +43 676 407 10 81 or +43 676 786 1065.
If You have any problems or delay with customs or luggage, please call us soon as possible at +43 676 407 10 81 or +43 676 786 1065 because driver is allowed to leave after 45 minutes of waiting and You will have to pay full price.
Waiting time at airport:
Fiirst 45 minutes are for free, every additional 10 min. are charged 10€.